The American Society of Appraisers (ASA) defines "Fair
Market Value" or FMV as the price (in money) that two parties would
reasonably exchange when they are "neither under any compulsion to buy or
sell, and both are fully aware of all relevant facts." Reading the financial news this week, I was
intrigued by how many analysts used the notion of fair value when it came to
the near-floating Chinese currency, the value of Greek and Spanish debt, the
importance of maintaining the eurozone, the consequence of the U.K. holding a
referendum on EU affiliation, the appropriateness of the jobs statistics coming
out of the U.S., or market effects of the Trans-Pacific Partnership (TPP) which
is an oxymoron when referred to as a "partnership".
During a recent speech at the University of Notre Dame's
Executive MBA graduating class, I discussed the ethics of lying. Lying, it turns out, is a prevalent social
utility for the most part because it works most of the time. The willful concoction of a false statement
to mislead another person or the selective obscuring of something that would
inform another is as prevalent as conversation itself. People manufacture stories about their past
in hopes to achieve notoriety or advantage in the present. People promote preferred dogmatic beliefs
while selectively ignoring odious statements in their own codified texts. Financial statements, tax forms, product or
service promotions, religious historicism, you name it - falsehood abounds in
overt and covert fashion.
It's interesting to note that lying was not listed as one of
the "thou shalt nots" that many of us were taught from the tablets of
stone. While many infer that the ninth
commandment about bearing false witness is a moratorium on lying, this is not
likely to be entirely the case. Bearing
false witness is a very precise (and in certain eras, quite grave
consequential) activity. This is to
actively make up an untrue accusation, not, say, pretending to remember it was someone's
birthday a day after you were caught not remembering it. In one of the cherished lying stories in the
Bible, a couple who said that they had been charitable were allegedly struck
dead for lying!
In the class as in most conversations, the response to the
question, "What's wrong with lying?" is, "Getting
caught." Interesting that the
reflexive impulse around the act of lying is to suggest that its detrimental
effect is its discovery.
In business as in the rest of life, there are several more
subtle, albeit equally consequential, forms of lying.
Seduction: seeking to
appeal to an impulse that someone finds enticing to have the effect of achieving
a response that, with full introspection, would not likely be engaged is a
cunning form of lying. The Latin term
from which the word comes has the connotation of having someone abandon their
duty. What is most fascinating about
seduction is the level of careful awareness of another that is required for
this social utility to work. If I know enough
about you to know your vulnerabilities, there's a particular intimacy that must
be honed on my part to know how to offer a compelling impulse sufficiently
distracting to make you abandon your thoughtful judgment.
Consumer-based marketing:
selective messaging to appeal to the desires, wants or needs of
another. One cannot interact with any
form of media without having intrusive messages placed in the front of
awareness. I'm not interested in
insurance, feminine hygiene products, drinkable industrial nutritional sludge, or
expensive mattresses but, today, prior to reading or watching what I was
actually interested in, I was bombarded by Geico, Tampax, Ensure, and TempurPedic. Now why would I throw this activity under the
lying bus? Well, the answer is
simple. When I get a message about a
good or service, I'm not getting ALL of the information. I'm not informed of all relevant facts.
Which begs a question from the ASA FMV definition: who determines relevant? Does Bougainville Copper Ltd. have a duty to
inform local landowners how it invests the money it didn't pay them for near 25
years before offering them a paltry settlement?
Does President Obama owe an explanation to the American people as to why
the TPP must be negotiated in 'Classified' sessions when its about "free
trade"? Does a minority-owned asset
manager need to explain to investors how they invest in businesses that promote
diversity? Do Geico, Tampax, Ensure, and
TempurPedic have a responsibility of informing me of all the facts that I would
want before making an informed purchase?
May it be appropriate to consider building models of human
engagement - social, business, or otherwise - where a primary (if not main) objective
is to deliver value inclusive of informing all parties of all facts - not just
those selectively deemed relevant by the disclosing party? Wouldn't it be interesting to see
transactions where the value exchanged between parties included a premium for
making sure that complete knowledge was shared and that, in the end,
"best" was defined both by quality but also by completeness of
transparency? If you haven't disclosed
to me the nature of your determination of relevance, can you ever expect me to
be a willing participant in any transaction?
In other words, can I be anonymous and still receive from you the truth?
Why does any of this matter?
The answer is simple. If we are
to build robust models of human interaction and engagement, we must transform
our acquiescence to the socially acceptable use of lying. We must see willful exploitation of the ignorance
of others as a part of lying and actively build transparency and integrity into
the core of all our actions and interactions.
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